Korean Business: Getting to Solutions

Korean Business: Getting to Solutions

Don Southerton here…I work with Korean and Western teams daily.

It’s common in Western meetings to first discuss the issues, some background, and potential repercussions as part of the work-through

Then, after discussions—sometimes at length—the team will ponder what steps must be taken, including individual input with a range of choices and potential countermeasures, all of which may require more thought and pushing things to further discussion.

In contrast, Korean teams are aware of the issue and prefer to focus talks on the solution and immediate steps, then report these plans and actions to leadership.

When tackling an issue, I recommend a collaborative approach in which teams are transparent, clearly state the challenges, and agree that potential downsides may exist.

Then, it’s best to move on quickly and devote the meeting to actionable steps and a solution-oriented discussion.

Streamline

In advance, solution-oriented talks can be streamlined by sharing a PowerPoint that states Point 1—the Issue—and Point 2—any concerning downsides—and then asking for feedback.

For the meeting limit or sidebar, any deep discussions on either point, ask the team to dedicate the meeting to Point 3—actionable and solution-oriented steps.

Timeline for Execution

The final step for any meeting is to determine and set a feasible timeline for execution and outcomes.

This is very important, as it will give the Korean team deliverables to report to leadership—a norm and expectation.

Questions, comments, just ask.

I, too, am always open to new projects and opportunities.

To schedule a time to talk, please use my Calendar.

https://calendly.com/dsoutherton

Again, this is Don Southerton wishing you all the best.

Call 310-866-3777 or EM Dsoutherton@bridgingculture.com

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